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    24.2 Cu. Ft. 42" Width Built-In Stainless French Door Refrigerator with Platinum Interior Design - Stainless Steel

    Model # KBFN502ESS

     3.5 out of 5 (33 Reviews)

    Rebate Tag

    Available in 2 Color(s)

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    Behind these built-in French doors lie performance and beauty. The Preserva® Food Care System features three technologies that work in concert to assure crisp produce and deliciously flavorful foods while helping to eliminate refrigerator odors. The glossy silver Platinum Interior Design complements the metallic accents on shelves, crisper and baskets while the SatinGlide® System with Soft-Close assures their smooth operation.

    Features:

    • Automatic Ice Maker - Ensures that you have a constant supply of ice for entertaining.
    • LED Lighting - Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.
    • Intuitive Controls - Intuitive controls make it easy to precisely adjust the temperature of both the refrigerator and freezer.
    • Adjustable Spill-Resistant Glass Shelves - are easy to clean and help prevent messes from spilling over into other parts of the refrigerator. The shelf edges are nano-etched with a finely textured surface that helps contain spills, and lets you use the whole shelf from edge-to-edge.
    Specifications
    Dimensions
    Cabinet Width 41-1/4 in
    Capacity 24-17/100
    Cutout Depth 24.0 in
    Cutout Height 83-1/2 in
    Cutout Width 41-1/2 in
    Depth 27-3/4 in
    Depth Closed Excluding Handles 25-1/8 in
    Depth Closed Including Handles 27-3/4 in
    Depth Excluding Doors 23-3/8 in
    Depth With Door Open 90 Degree 44-1/4 in
    Freezer Volume 6.42 cu. ft.
    Height 83-3/8 in
    Height To Top Of Cabinet 83-3/8 in
    Refrigerator Volume 17.75 cu. ft.
    Width 42-1/4 in
    Configuration and Overview
    ADA Compliant No
    Advance Foam Insulation 99.9% lower Global Warming Potential and Better Energy Performance
    CEE Tier Tier I
    Counter Depth Yes
    Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov .
    UL UL
    Appearance
    Cabinet Finish Smooth
    Door Finish Smooth
    Door Style Flat
    Handle Color Stainless Steel
    Handle Material Metal
    Hidden Hinge Yes
    LCD Touch Screen No
    Controls
    Air Filter Indicator/Reset No
    Automatic Defrost Yes
    Door Ajar/Open Alarm Yes
    Sabbath Mode Yes
    Filter Details
    Fresh Flow Air Filter Yes
    Produce Preserver Yes
    Water Filter Indicator/Reset Yes
    Water Filter Location Exterior
    Refrigerator Details
    Lighting LED
    Non Climate Control Drawers 4 Half Width
    Number of Interior Shelves 4
    Dispenser Details
    Dispenser Type No Dispenser
    Certifications
    ADA Compliant No
    Energy Star® Qualified ENERGY STAR® Certified
    Electrical
    Amps 15
    Volts 120
    Exterior
    Door Color Stainless Steel
    Handle Color Stainless Steel
    Description
    Type of Refrigerator Built-In French Door
    Configuration
    Installation Configuration Built-In
    EndecaProps
    ProductOutletCategories Refrigerators

    KitchenAid 100 Year Event Rebate

    • Rebate Ends: 9/25/2019
    • Must be postmarked by: 10/25/2019
    • Description: Receive up to a $2000 rebate with purchase of 3 or more qualifying KitchenAid Major Appliances valued $599 and up. Receive up to an additional $55 rebate with purchase of qualifying KitchenAid Limited Edition Queen of Hearts Collection Countertop Appliances. Rebate form must be postmarked by 10/25/2019.
    • Download Rebate Form

    Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

    Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

    Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

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    3.5

    out of 5 (33 Reviews)

    66% of reviewers recommend this product.

    Everything you need in a refrigerator

    Submitted by anniehils - 7/30/2019

    This refrigerator was on backorder when I bought it. I am so happy that I waited for it to arrive. Well worth the wait as it has everything you ever needed and looks great!
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    So far very good

    Submitted by TedBStL - 7/5/2019

    We've had this appliance for one week and it is wonderful. Installation was perfect and the refrig/freezer exceeds our expectation. It looks beautiful and serves our needs in excellent fashion.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Built-In Stainless French Door Refrigerator

    Submitted by elfe - 7/3/2019

    handsome design, easy to care for, functional. filter is hard to find and reach but managable
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    The doors don't stay open

    Submitted by JosieM - 7/2/2019

    I like the size, but I don't like how the doors won't stay open I'll be getting something out and the door hits me. Not sure why it is like that!!!
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Great Design

    Submitted by URDANETA - 6/17/2019

    I am so happy about my fridge , i love the handles and the detail , the platinum interior
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Doors won't close properly

    Submitted by raj100 - 5/30/2019

    This refrigerator came with our new home installed by the builder Aug-2018. We were so excited to use this refrigerator in the beginning. However we faced some issues with doors first and then water leaking and over temp indicator on etc., When called the builder they sent the certified service technicians few times but the problem with doors not closing properly still remains. Thats when I see all these messages about same issue. I'm not happy with this refrigerator for the price paid. I hope company can address this issue and provide a permanent solution for our problem.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Great space, but make sure you have a good install

    Submitted by FSF2019 - 5/13/2019

    Bought a unit 2 years ago. Doors never worked correctly, and had numerous service calls. KitchenAid replaced with a new unit and we love it. I believe the first unit was never properly installed and that caused the difficulties with the doors. But KitchenAid stood by their product and now very happy with the French door design.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Had to repair too many times

    Submitted by BobbyF - 5/1/2019

    We purchased this fridge and have had many issues with the internal components. First I understand that nothing lasts forever, and moving parts will fail. That's acceptable. But changing the entire inner workings of the fridge pretty much every 2 years is unacceptable. This is not a cheap fridge, and you're looking at $10-13,000. The first time the compressor failed was probably about 18-24 months in. This was promptly replaced under warranty. Then a couple years later, it failed again, and the compressor was replaced again. A third time it was recommended to change all internal parts (compressor, condenser, evaporator), since the technician was there and had opened up the inside. A fourth time the electrical system failed entirely, and the electrical board had to be fully replaced. So this is another out of pocket cost. Now today, the freezer is not cooling again while the fridge is staying cool, although there is considerable fluctuation, leading me to believe that it's going to fully fail again. Currently I had to move all my frozen foods to a family members freezer. I'm looking at getting another tech out to replace the parts again. For the 5th time. This appliance looks great from the outside, but its internal componentry has probably cost me half the cost of replacing the fridge. I can't in good conscience recommend this fridge.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    GREAT FEATURES!

    Submitted by DA1040 - 4/29/2019

    I BOUGHT THIS ABOUT A MONT AGO. WOW I CAN SEE EVERYTHING IN MY REFRIDGERATOR. DON'T HAVE TO BEND AND STRETCH TO SEE EVERYTHING
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    42" Built-in

    Submitted by Bob 2611 - 4/25/2019

    I bought this refrigerator a few months ago and have been very happy with the design and how evenly it cools in both the refrigerator and the freezer. The doors function well, but I sometime wonder if they are fully closed. The one thing that needs to be re-engineered is the compartments inside each French door that have a bottom-opening "sub-door" on the compartment. The gaskets are constantly falling off and there is no positive locking/closing mechanism (say a magnet) that keeps the "sub-door" from opening and the contents falling into the refrigerator.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Beautiful refrigerator

    Submitted by jkCalif - 4/25/2019

    I have had this for about 3 weeks. I can hardly believe how spacious it is. It replaced a KitchenAid side by side and the difference is amazing. Food preserving features really work. Yes, I would buy it again.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Door problems like everyone else it seems

    Submitted by Tom22 - 4/20/2019

    Bought this fridge in Oct 2017 and had it installed in Jan 2018. Our doors exhibited a popping noise for a few months then the lights stopped turning on when the door opened. The right door also wouldn't close completely on its own most of the time. I took the top cover off which revealed that the hinges were coming off and the arms that control the door light switches were torqued and not able to function. We had a repairman come out to check it out under warranty. He simply screwed the hinges back down and readjusted the arms. Now the right door won't close on its own most of the time, but the lights work again at least. If it stays like it is, we can live with it, but with it being less than 18 months old, I'd expect better for $8500. Based on the responses here, it seems to me that the company should be granting extended warranties to people for no charge.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Looks good

    Submitted by Mag35 - 2/15/2019

    We had a broken latch at installation and ice maker broke after 2 months. The refrigerator looks good but am hoping nothing else goes wrong. Would not buy again.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Nice to look at, but problems with repairs

    Submitted by not door happy - 2/11/2019

    I have had the refrigerator for less than a year, and repairman have been to my house 3-4 times already and my doors still do not close properly. Although, they changed a part, then shimmed something and said this is how the doors work. They closed when first installed, so not really buying that line.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Fantastic!

    Submitted by Jdmcrna - 1/30/2019

    Replaced our original KitchenAid 42-inch that was 24 years old. This KitchenAid 42-inch is fantastic!
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Surprising problem

    Submitted by Thomasm - 1/14/2019

    Originally everything we would want in a refrigerator but the gasket on the right door is fraying/tearing and that on the left is beginning to do the same after just shy of two years of service
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Gorgeous and Functional !

    Submitted by DenverDoctorMom - 1/12/2019

    We purchased this for a kitchen remodel, knowing that the bottom freezer was a priority for how we function. The price was a bit high, but we knew the good reputation of KitchenAid. The design is incredible and thoughtful - we chose the stainless interior. The lights are fantastic: bright and clear. Textured handles mean that nothing slips and fingerprints are not even noticed. The interior is sleek and stunning and easy to keep clean. Layout is good and very functional with lots of adjustable options for shelves -- we can fit much more in this model than our previous model, and visibility of all contents is great. A couple things that could be improved upon, both VERY minor: add an egg tray for individual eggs (I am sure this can be purchased separately, but really -- at this price, it would be easy). and the pulls on the interior draws and trays could be a little smoother -- the edges are slightly sharp. both of these are definitely minor issues, and the design and function far outweighs any complaints. We are looking forward to using this for many years.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    the door won't stay closed!

    Submitted by 1amy - 1/8/2019

    It's an expensive fridge but the door won't stay closed. They came to fix it but the problem is worse than ever. My neighbors complain about the same issue. DO NOT PURCHASE.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Looks great

    Submitted by Donna51 - 12/29/2018

    This was installed middle of October 2018. Looks great and love the features. Has never cooled to temp or hold any coolness. The inside of the refridgerator is warmer than the kitchen it"s located in. After several attempts to repair we were told a new refrigerator will be expedited. Then we were told 12/11 it should be here. Now we are told it won't be here until 01/19. We are not happy. We have been using a loaner which is located in the garage
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Replacement Refrigerator under warranty

    Submitted by shermie - 11/30/2018

    I bought this in May of 2015. I have had two motherboard replacements under warranty. At the time of purchase I bought a four year extended warranty through the dealer. These service calls were covered by warranty. I placed a service call due to a torn door gasket. The service response from the warranty company was fairly prompt and he noted the issue and was later informed that the gasket was no longer available. I was issued a full instore credit for the original purchase price to the original store. I contacted Kitchen Aid personally to find out if indeed the part was not available and was told that was true. I asked if this model was discontinued and was told by the Kitchen Aid customer rep that this model was discontinued. I went to the store where I bought the original product to redeem the instore credit and purchase a new refrigerator. Because I am limited by the cabinet opening I bought the same model fridge with the exact same model number. So then, why could KitchenAid not repair my current fridge and are parts available for the new fridge.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Too many problems to list

    Submitted by Andrew T - 9/24/2018

    We purchased all new KitchenAid appliances in July. Spent $16,000, 9 grand of which went to this fridge. We needed a 42 inch built in and decided to go with KitchenAid as they were one of the few that had the refrigerator plus a downdraft cook top that matched. I wish I would have shopped around. Here are a list of the issues. 1. The installers adjusted the doors to stop at 120 degrees to prevent them from hitting the items next to the doors. Well the stoppers either shifted or stretched because I had dings in both doors after approx 2 weeks. They were opening to at least 160. I had read the manual and actually had to tell the installers how to adjust the stopppers. So I removed the blocks and turned them to a 90 degree opening which turned out to be around 110 and now is nearly hitting the brand new $4,000 KitchenAid double oven on one side and the pantry door on the other. 2. The main doors do not close tight enough to seal. Closing one side pops the other open and at least once a day the door on the right, when facing the unit, just pops open a couple inches. A few hours later, an alarm goes off indicating the refrigerator is too warm. 3. The doors do not stay open when loading the fridge. They slam shut but do not seal. I know it sounds strange but it won't stay open and it won't stay shut. 4. The face on the main door in the freezer just falls off. Everything dumps into the vast abyss of the freezer. I finally taped it on later to find out that the repair service does not cover drawer faces. It was broke from the time of delivery. 5. I was told that the unit had a water dispenser inside the door. That was my fault for not checking. 6. The ice maker produces about 10 cubes a day and it is extremely inconvenient to access. We have placed two service calls on the unit in the past two months. The same technician came out both times. Both times he had no clue. He ordered a new top hinge for one side that has yet to be installed. I do not believe that is the issue and if it is the issue, I really don't want a hinge that wears out in two months. On the plus side, the unit looks great, with the exception of the dent from where the stopper block failed. I wish I would have gone with the side by side with ice and water in the door. It was the same price but the salesman convinced me that the french door was a better option.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Best built-in refrigerator ever!

    Submitted by Linda2018 - 9/5/2018

    I was originally in the market for a replacement refrigerator when we started our kitchen remodeling project. I wasn't really impressed or satisfied with my choices, until I gazed upon the Kitchenaid built-in refrigerator. First of all, it is a beautiful addition to our new kitchen. But best of all, it is roomy and beautiful inside. We used to have an extra refrigerator in the basement for additional items we couldn't fit in our existing refrigerator. But now, I don't have to use an extra refrigerator. My best advice for anyone considering this beauty is to spend the extra money. You will not be sorry!
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Popping Noise / Poor Hinge Design

    Submitted by trunger - 7/30/2018

    Such a pretty design, but frustrating execution. We LOVED our fridge for its look, matching other appliances in our new home / kitchen. We purchased in October 2016, and have had continuous problems with the hinges failing and making a popping noise. We've been thus far covered by warranty, and KitchenAid (KA) even upped our warranty coverage to a total of 4 years (thru Oct 2020) - however....this doesn't change the fact that we have nearly $10K in our Fridge, and have had the repair company out here approx 20 times in the last 18 months. SO SO SO frustrating and disappointed. I'm grateful I'm "covered" for the repair itself, but the time expense is exhausting, and its really sad to just generally be "worried" if one of my refrigerator doors is going to make this popping noise. I really hope it gets fixed permanently someday...while under warranty....
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Defective product with horrible service

    Submitted by Modus - 7/10/2018

    I bought this in September of 2016, by December, I had placed my first service request for the right door as it did not stay shut/ seal properly. I have had about 10 service requests since then for the exact same issue as it is never fully resolved and the last service technician told me he has done everything Tech support asked him to do so left the premises with the door still not staying shut. I have condensation in my fridge constantly because the door will not seal. I went ahead and paid hundreds of dollars to extend my warranty again because it expires in September 2018 and I would be caught with a clearly defective product. I asked kitchen aid service to consider ALL the numerous service requests and replacements over the past year and try to escalate it to someone who may actually try to figure out the issue, but every time they send a technician he does not have access to the prior history so I end up very frustrated. I then specifically requested a different company come out to service and got even worse service over a month this guy clearly did not care (D3S service) ...when he was done he said "don't close the left door when the right door is closed because that action makes the right to open". I told him that is not normal and not how the fridge worked when it was new or in the store plus clearly the resistance on the door hinge is not right and feels very flimsly I then tried to request a different company to come and fix it again, they showed up but said they could not work on it as kitchenaid would not pay them since another company just worked on it and indicated it was fixed a few days ago. I then called kitchenaid again to send the same company (D3S) out and specifically requested a different technician with more experience. They went ahead and sent the exact same tech only for him to tell me he is still waiting on whirpool to tell him what to do next. I then called the service center only to find out he lied about work he had done and made it seem as if it was just my opinion that the unit was not performing properly. I have spoken to so called supervisors at the help center but keep getting the run around and left with a faulty fridge costing me $$ in electricity to keep cool because the right door doesn't seal.
    Originally posted on Kitchenaid.com

    No, I do not recommend this product

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    Beautiful Refrigerator

    Submitted by hughes130 - 6/29/2018

    Outfitted my whole kitchen with new Kitchenaid appliances. Really like the fit and finish of this fridge. The only reason I am giving it 4 stars instead of 5 is that the doors tend to slam shut on you if not fully open. Otherwise....I love this product. Would definitely buy again!
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Doors don't line up

    Submitted by Sarahmd - 5/29/2018

    I've had the fridge for 8 months now and while I love the interior and I think the fridge works well, the one door is out of alignment. We had the kitchenaid service guy out and he said "nothing I can do, it's commercially acceptable"
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    fabulous appliance

    Submitted by Catz2 - 4/3/2018

    Absolutely delighted with this fridge. Even with Easter entertaining I didn't run out of room in it. Interior finish and LED lights are very attractive. Lots of drawers and freezer holds so much. Replaced a 42" side by side - it was a nightmare - never enough space. Cannot tell you how much I love this unit. I have not noticed any sound, even ice maker.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Exactly what we needed!

    Submitted by tjoTX - 3/22/2018

    We needed a replacement that was exactly the same size and this new Kitchen Aid was perfect. We love the new platinum interior and the LED lighting.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Happy at Last

    Submitted by AME1 - 1/3/2018

    This is the second one. Bought the first one 2-4-16 and loved it. On 11-4-17 it quit working. After 6 weeks on the phone with KitchenAid they finally replaced it on 12-15-17. We love this refrigerator, it looks great, good features and runs quiet. Thanks KitchenAid for making it good!
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Love this Kitchenaid model!

    Submitted by AnneP - 11/7/2017

    Lots of refrigerator space. Lots of drawers in the refrigerator. I love the location of the ice bin in the freezer.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Good but could be better.

    9/18/2017

    Very quiet and spacious. Some design features could be improved. Inconvenient to stop ice maker...should not have to open both French doors in order to open refrigerator drawers.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Well arranged for efficient access and use.

    9/15/2017

    I am so pleased with the appliances. The Black Steel is beautiful and appliances are quiet as well as beautiful
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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    Big but functional

    9/12/2017

    Very quiet and functional. But a bit on the bulky side and protudes way more to the aisle than my kitchen counters.
    Originally posted on Kitchenaid.com

    Yes, I recommend this product

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