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    26 cu.ft. Smart wi-fi Enabled InstaView™ Door-in-Door® Refrigerator

    Model # LSXS26396S

     3.8 out of 5 (44 Reviews)

    Rebate Tag

    CALL US FOR PRICING

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    Measure Twice, Order Once

    Complete this guide to help ensure a successful delivery and installation.


    Peace of mind built-in

    Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.


    Raid the Fridge without Losing Your Cool

    Combining innovation and distinctive design, the InstaView™ Door-in-Door® refrigerator will enhance even the most beautifully crafted kitchen. The sleek tinted glass panel illuminates with two quick knocks, so you can see inside the easy access compartment without opening the door, reducing cold air loss to help keep food fresher longer.


    Reach Favorites Fast and Fit More

    Offering quick and easy access to favorite foods, the popular Door-in-Door® design gets even better with adjustable bins that smoothly glide up and down to fit snacks and drinks of all sizes.


    Extend Food Freshness While Conserving Energy

    Door-in-Door® with ColdSaver™ Panel acts like a barrier keeping cold air in where it matters most - in the inside - giving you peace of mind that food will stay fresh longer. It reduces cold air loss helping keep food fresher longer while conserving on precious energy.


    Most shelf space.*

    Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins.


    SPACE WHEN YOU NEED IT.

    Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 26 cu. ft. of space, you'll have room and room to grow.

    Features:

    • 26 cu. ft. Capacity
    • InstaView™ Door-in-Door®
    • SmartThinQ® Technology
    • SpacePlus® Ice System
    • ThinQ® Technology with Proactive Customer Care
    SUMMARY
    InstaView™ Door-in-Door® Yes
    ThinQ® Technology with Proactive Customer Care Yes
    wi-fi Enabled Yes
    Total Capacity 26.1
    Ice & Water Dispenser Yes
    ENERGY STAR® Qualified Yes
    Standard Depth Yes
    CAPACITY
    Refrigerator 16.90 cu. ft.
    Freezer 9.20 cu. ft.
    Total 26.1 cu. ft.
    FEATURES
    InstaView™Door-in-Door® Yes
    ENERGY STAR® Qualified Yes (684 kWh/Year)
    Ice & Water Dispenser Yes
    Dispenser Type Vertical
    Ice System SpacePlus®
    Daily Ice Production 3.5 lbs / 4.1 lbs (IcePlus™)
    Ice Storage Capacity 4.5 lbs
    Water Filtration System Filter LT1000P
    Temperature Sensors 5
    Multi Air Flow Cooling Yes
    Display Type Membrane / White LED
    Temperature Controls Digital
    Door Alarm Yes
    Child Lock Yes
    LoDecibel™ Operation Yes
    Auto Closing Door Hinge Yes
    THINQ® SMART FEATURES
    Wi-Fi Yes
    Voice Activation Yes
    Works with Google Assistant and Amazon Alexa
    SmartDiagnosis™ Yes
    ThinQ® Technology with Proactive Customer Care Yes
    REFRIGERATOR
    No. of Shelves 4 Total
    Shelf Construction Tempered Glass
    Crisper Bins 2
    Refrigerator Light Premium LED
    REFRIGERATOR DOOR
    No. of Shelves/Bin 6 Total (no door bin in Door-in-Door)
    Door Bin Construction Clear
    Dairy Corner Yes
    FREEZER
    No. of Shelves 3
    Shelf Construction Tempered Glass
    Freezer Light Premium LED
    MATERIALS & FINISHES
    Contour Door Yes
    Hidden Hinges Yes
    Surface Stainless Steel/Coated Metal
    Back Flush & Metal Cover Over Mechanical Parts
    Available Colors Stainless Steel (S)
    Handle Matching Commercial Handles
    DIMENSIONS/CLEARANCES/WEIGHTS
    Depth with Handles 36 5/16"
    Depth without Handles 34"
    Depth without Door 29 1/16"
    Depth (Total with Door Open) 51 1/8"
    Height to Top of Case 69 3/8"
    Height to Top of Door Hinge 70 1/4"
    Width 35 7/9"
    Width (Door Open 90 with Handle) 44 1/5"
    Width (Door Open 90 without Handle) 39 1/4"
    Door Edge Clearance with Handle 1 3/8"
    Door Edge Clearance without Handle 3/8"
    Installation Clearance Sides 1/8", Top 1", Back 2"
    Weight (Unit/Carton) 310 lbs/334 lbs
    Carton Dimensions (WxHxD) 38 1/2" x 72 1/4" x 37 31/64"
    WARRANTY
    UPC 048231788779

    LG Appliance Bundle Savings Rebate

    • Rebate Ends: 2/24/2021
    • Must be postmarked by: 3/26/2021
    • Description: Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 3/26/2021.
    • Download Rebate Form

    Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

    Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

    Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

    Questions or Comments?
    Call 239-433-3344, (800) 800-8356 ext 4 for assistance. Click Here for Home-Tech location and contact information.

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    Because we know our products inside and out, our service doesn't end with your purchase. We have long standing relationships with the most popular manufacturers and all the product knowledge to help you maintain healthy efficient appliances for the duration of their lives.

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    3.8

    out of 5 (44 Reviews)

    75% of reviewers recommend this product.

    Ice maker is poorly designed

    Submitted by HerbSh - 12/13/2020

    We found that after using the ice maker for several months it stopped dispensing ice because of flawed design. It made ice fine but the mechanism to actually get the ice to our glass was made of non-durable plastic that wore out from modest use. Weve replaced it at no cost because of the new-product warranty but I suspect that the new unit will experience the same design flaw.
    Originally posted on lg.com

    Yes, I recommend this product

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    Really enjoying this fridge

    Submitted by Dragonmermaid - 12/11/2020

    We bought this fridge about 5 months ago when our last fridge died. We love the extra lighted drink compartment that you can open separately from the rest of the unit the ice-maker is great the water filter is awesome and we like the size and amount of storage. There are only a few issues I have with it: the alarm doesnt go off when the door is slightly open and the shelf heights notches inside are not customizable enough. These are the only reasons why I knocked off a star for the rating.
    Originally posted on lg.com

    Yes, I recommend this product

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    Great refrigerator

    Submitted by Bambiprolv - 12/11/2020

    I like this refrigerator the most after changing 3 times in 22 years living in Nevada. As long as the ice maker didnt quit on me like other brands I highly recommend LG brand.
    Originally posted on lg.com

    Yes, I recommend this product

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    Great features

    Submitted by Patel B - 12/11/2020

    I bought this in February and very hatwith this refrigerator excellent performance
    Originally posted on lg.com

    Yes, I recommend this product

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    reliability of LSXS26396S

    Submitted by Uncle Peter - 12/11/2020

    The LG name no longer stands for superior quality. Our frig has crapped out for the second time in six months. Its stopped freezing. Getting repair the first time took almost 3 weeks. The first service person unplugged the unit and was to order a part. He never returned. The next service person showed 4 days later and could explain my problem but since replugging it seemed to be working so dont worry about it call should you have further difficulty I lost close to $500 of food and $100 for dry ice that failed to save my contents. This unit has turned out be a lemon. I want it replaced or better yet returned for a competitors reliable product and service.
    Originally posted on lg.com

    No, I do not recommend this product

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    Beautiful But Disappointed.

    Submitted by Service - 12/11/2020

    Ive owned this refrigerator for thirteen months. During this time the icemaker failed after seven months and the compressor failed at thirteen months both instances required a technician. Thankfully both failures were covered under warranty. The refrigerator is beautiful and functions great but I worry about future repairs not under warranty.
    Originally posted on lg.com

    No, I do not recommend this product

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    I love this refrigerator

    Submitted by Jeannie789 - 12/6/2020

    Its great to be able to see most used items in the door and know immediately when to stock up
    Originally posted on lg.com

    Yes, I recommend this product

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    Good fridge concept but lacking in some ways

    Submitted by Mamabear20 - 12/3/2020

    Overall we like this fridge. The beverage door is a great concept and one our family has really utilized. However the plastic material of the shelves in the beverage door are poor quality. Within the first year almost every shelf has cracks. We dont overload the shelves or use them in any way different from LGs photos. LG did send us a replacement for one shelf. Sadly I found more cracks when the fridge was exactly one month past the year warranty. LG decided not to stand behind their product despite it being so close to the warranty period as well as the fact that we already had a documented claim. This seems poor customer service In addition the fridge is much louder than any weve previously owned. My husband compared it to an old time refrigerator when the condensor shuts off.
    Originally posted on lg.com

    No, I do not recommend this product

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    UNRELIABLE Cooling temperature

    Submitted by Kba525 - 11/26/2020

    This was a anniversary gift purchased a few years ago and was great the first year. After that its been nothing but a challenge a repair call after repair call with parts and labor cost are ridiculous. Another losd at this point returning home Thanksgiving day and everything I have is room temperature with a puddle of water in the floor again from my freezer thawing out and completely defrosting Im done disappointment in the refrigerator itself disappointment in the recent pair service frustrated about the availability of parts My side by side LG model LSLS26396S definitely does not live up to an LG expectation. The temperature settings have a mind of its own and the compressor randomly quits which has already been replaced because of this same problem.
    Originally posted on lg.com

    No, I do not recommend this product

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    Fridge broke down 2 years later :

    Submitted by jzapata23 - 6/17/2020

    We bought this fridge and were excited to have it. It has an awesome window. I love the look. 6 months its stop cooling out of nowhere and stopped making ice. I call a tech and it started working again. Here I am 2 years later no warranty the my entire freezer was melted. Now I need to get a tech to come and fix it. Not sure of the problem. :
    Originally posted on lg.com

    No, I do not recommend this product

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    This refrigerator is beautiful

    Submitted by franne - 5/21/2020

    This refrigerator is beautiful I purchased the entire matching set two years ago from JC Penny. However just this week the refrigerator has completely broken. This could not have happened at a worse time as I cannot afford a replacement. I have tried calling customer service and cannot reach an operator. I`m hoping someone from LG will read this review and reach out to me. Thank you.
    Originally posted on lg.com

    No, I do not recommend this product

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    Awesome concept.

    Submitted by locodiver - 3/14/2020

    Love the see through door that lights up so you can see what you need to add. We keep sodas seltzer water and juice in the door so we dont have to open the whole door to grab a drink.
    Originally posted on lg.com

    Yes, I recommend this product

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    Good storage

    Submitted by Fendoo - 3/11/2020

    Better than a chest version very modern in design
    Originally posted on lg.com

    Yes, I recommend this product

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    Love this refrigerator

    Submitted by Busterbrown - 3/1/2020

    Loving my 3 door refrigerator more everyday and a great product
    Originally posted on lg.com

    Yes, I recommend this product

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    Nice looking and practical

    Submitted by Two door refrigerator - 2/13/2020

    I am very happy with this purchase. The two door system is great. I keep my water and pop on these shelves and only have to access the outer door. It is perfect
    Originally posted on lg.com

    Yes, I recommend this product

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    Love it

    Submitted by Star9 - 12/1/2019

    I bought this refrigerator in October 2019 and i love it. The door in door is a nice feature knock knock who is there is an extra bonus. I do not use often but only to chk the thermometer reading that i placed in the door compartment. I wish there is a capability to display current temperatures in the ref and freezer not just the settings. It is quiet. there are marks of a tape that cant be removed on the door. Any suggestions on how to clean it?
    Originally posted on lg.com

    Yes, I recommend this product

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    Awful experience with this product

    Submitted by Mogo2 - 12/1/2019

    Have not had a refrigerator for about three weeks now as we are still waiting for parts from LG that actually work. The refrigerator broke down 1 year and 3 weeks after purchase. Thankfully the cooling system is covered. However it literally took a couple weeks to get parts from California to New Jersey. Then the new parts were installed and the refrigerator STILL does not work. This problem is costing us a fortune in terms of lost food eating meals out and limiting ourselves to a small mini-fridge. No THANKSGIVING at my home this year thanks to this issue EXTREMELY FRUSTRATING especially in consideration of how much we spent for this product. So if youre seeking a dependable and quality product AVOID THIS ONE AT ALL COSTS.
    Originally posted on lg.com

    No, I do not recommend this product

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    Outstanding. Door in Door Maximises Space

    Submitted by SpaceBuckaroo - 11/15/2019

    This refrigerator is outstanding. The door in door holds the items that I use most often and frees up so much interior space for everything else. Ice in the freezer door also frees up a huge about of space for holding other items. This is the best refrigerator I have ever seen.
    Originally posted on lg.com

    Yes, I recommend this product

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    Awesome beautiful and sleek refrigerator.

    Submitted by Fomer - 11/4/2019

    We have had this refrigerator for a few weeks now and really happy with. The small door for easy access is super convenient. Ease of use buttons.
    Originally posted on lg.com

    Yes, I recommend this product

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    looks nice

    Submitted by devoninsatx - 10/10/2019

    I bought this refrigerator a week and a half ago. I now sit waiting for a repair guy. Top section on both sides wont cool and now the water dispencer doesnt work.
    Originally posted on lg.com

    No, I do not recommend this product

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    Refrigerator

    Submitted by RMichaelJ53 - 9/24/2019

    Love our new LG refrigerator. The see thru door is wonderful. Plenty of space in both fridge and freezer.
    Originally posted on lg.com

    Yes, I recommend this product

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    Great size and love the door within a door

    Submitted by JDAtlanta - 9/16/2019

    The glass exposed door within a door has been great for allowing us to put frequently accessed items in it so as to minimize opening and closing the door. A quick couple of knocks and you see what is in the door and can grab it without having to stand in an open door and gaze for what you want.
    Originally posted on lg.com

    Yes, I recommend this product

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    Look for a better brand with better service

    Submitted by tiffany0508 - 9/13/2019

    We bought this refrigerator less than 6 months ago. Over a week ago everything on the top 2 shelves of the freezer thawed everything in the refrigerator drawers froze and the top shelf of the refrigerator was room temperature. LG service is terrible. It took a week for them to even send out a technician tech was super friendly and experienced. He needed to replace several parts to make the refrigerator work again said that he would overnight the parts and have the fridge working within 2 days. On the day of service he called to let us know the evaporator was on back order. Per LG process/protocol it would take an additional 3-5 days for him to find out if the part could be expedited for delivery. Then additional time to come out and repair the fridge. mind you this timeframe leaves us without a fridge for 3-4 weeks with an infant. LG customer service could do absolutely nothing for us. They said the parts come from Korea and they cant expedite because of one unsatisfied customer. after 40 minutes with customer service asking for a replacement because even 1-2 weeks without a fridge is unacceptable they could do nothing citing their policy and process. LG customer service is garbage. I will be looking for a replacement refrigerator and will NOT be purchasing LG again.
    Originally posted on lg.com

    No, I do not recommend this product

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    pleanty of room/ quiet /

    Submitted by johnny51 - 8/30/2019

    Looks good very quiet but problem with door have to get a new one under warrenty
    Originally posted on lg.com

    Yes, I recommend this product

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    Love it

    Submitted by Jen83 - 8/8/2019

    I love when I get my vegetables out how the drawers will not allow the rollers to come out even if you pull too hard. Always hated how other fridge drawers just popped out.
    Originally posted on lg.com

    Yes, I recommend this product

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    The doors light only worked for 2 weeks.

    Submitted by CaroOlava - 7/8/2019

    Its a nice refrigerator but the door light worked only worked for two weeks.
    Originally posted on lg.com

    No, I do not recommend this product

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    Excellent Refrigerator

    Submitted by dukeduke - 7/7/2019

    Ive had this refrigerator for a month now its working great Did not have any problems disassembling and reassembling the doors to get it into the house. InstaView window is great and the refrigerator isnt too loud either. Much more space than my old refrigerator. The adjustable shelves are nice and the ice maker works fine. I definitely recommend this refrigerator to anyone looking to upgrade
    Originally posted on lg.com

    Yes, I recommend this product

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    Great space in refrigerator

    Submitted by Sadie22 - 6/10/2019

    We bought this refrigerator a few weeks ago and love it
    Originally posted on lg.com

    Yes, I recommend this product

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    grea features love this product

    Submitted by tina40 - 4/24/2019

    bough this t a month ago and very happy with this.
    Originally posted on lg.com

    Yes, I recommend this product

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    LG Upgrade

    Submitted by Jazzin4U - 4/8/2019

    Replaced a problematic GE Profile with this upgraded LSXS26396S. Very stylish efficient with newer technology. Only drawback was number of electronic advancements such as precise fill beverage center controls etc
    Originally posted on lg.com

    Yes, I recommend this product

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    Submitted by Lan48 - 3/16/2019

    I have had refrigerator for approximately 2 weeks and I am enjoying it.
    Originally posted on lg.com

    Yes, I recommend this product

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    Nice Fridge many shelves and lots of room

    Submitted by zippy8792 - 3/12/2019

    Bought this to replace my 10 year old Samsung fridge. This is nicer in every way . I really like the small beverage door for quick access to my drinks without opening the full large door. This unit is quiet and very attractive looking.
    Originally posted on lg.com

    Yes, I recommend this product

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    Love it

    Submitted by jonV76 - 3/6/2019

    Lovin it - Love the tap and view feature and the accessible door.
    Originally posted on lg.com

    Yes, I recommend this product

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    Absolutely terrible

    Submitted by Wildcats07 - 3/5/2019

    We bought this fridge from Jcpenny. We were advised a full 1 year warranty and bought the extra protection. The ice dispenser and water dispenser did not work upon installation. We called to get someone out was advised we needed a new water line. Installed one. Still didnt work. Called back and a tech came out...he said it was a quick fix as the filter was freezing. Put some tape on it...and within 24 hours it still wasnt working. Called back. Tried to set up a tech to come back they couldnt get in touch within. In the mean time every thing in our fridge started freezing at 38 degrees. Still no tech. Finally a tech was schedule for the next day...the tech never showed up. We called again. They we will just replace it. Until they found out jcpenny sold us a floor unit...LG doesnt stand behind floor units. Customer service actually said it is what it is sorry. We have another appt with a tech...who knows if he will show. A fridge that is freezing everything and no one willing to help us. I was told If he cant fix it well then you better hope jcpenny will refund your money. Nice Really nice.
    Originally posted on lg.com

    No, I do not recommend this product

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    Large capacity

    Submitted by JFlyman - 3/4/2019

    Large very attractive unit with great features thats sensibly priced.
    Originally posted on lg.com

    Yes, I recommend this product

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    Beautiful Spacious Effective

    Submitted by Ken8787 - 3/4/2019

    I like the smaller door but was condemned about the temperature being maintained the same as the interior of the frig. I used my thermometer and found both areas the same temperature. Ill keep monitoring it especially in warm weather to see if theres any difference. It has tons of storage side by side works best since I dont have to move lots of stuff to find the thing I need at the bottom of a bottom freezer compartment. If I had to come up with a negative inside the main refer door at the very bottom is a shelf which is hard to see and hard to get at. The shelf above just out so far it makes access to the lower shelf difficult. This is an extremely minor issue and I am Very Pleased
    Originally posted on lg.com

    Yes, I recommend this product

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    Great fridge for the money

    Submitted by Ambede - 1/22/2019

    Bought this 3wks app to replace a very old fridge. We got it for a great price at Sears. There are a few issues in having with the way the shelves are configured. I wish there was more flexibility with where they can be placed. Otherwise its a great fridge so far.
    Originally posted on lg.com

    Yes, I recommend this product

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    Great frid.

    Submitted by Twee46 - 12/28/2018

    I bought this November 2018 and I am so happy that I made the right decision. It is 1cubic bigger than my old one but I feel I have a lot more room for my foods. The Instaview door let me get the milk the drinks ...without open the main door and looks so beautiful in my kitchen. The wifi is not too hard to install. I love love my ne frid.
    Originally posted on lg.com

    Yes, I recommend this product

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    Features work Perfectly

    Submitted by Rogerto - 12/17/2018

    We have had ours for 2 weeks and its extremely quiet. Love the small door within the door use it several times a day - keeping the rest of the fridge more cold. We feel like we have more room than the previous french door model. The ice maker makes more ice and it spits it out quickly. Very efficient. Love it
    Originally posted on lg.com

    Yes, I recommend this product

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    I love it just a few flaws here and there

    Submitted by Peanut78 - 11/27/2018

    Ive had it for about 6 or 7 months. It works great just dont like changing the filter so often.
    Originally posted on lg.com

    Yes, I recommend this product

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    Submitted by Mikelong00 - 11/27/2018

    Ive had this fridge for about a month now and overall its a pretty good one. Its very spacious and the door in door feature is great. There is no deli drawer which took some getting used to but theres plenty of shelf space. That being said the levels you can adjust the shelves too are really bad if you have tall items like two liters or gallons. There are two places in the door where these items will fit and thats it. If you try to adjust the shelves themselves to fit it makes on shelf so thin its useless and the door shelves are not adjustable at all. We have to take up space in the 2 tall door shelves for syrup because the bottle wont fit anywhere else. The instaview feature is nice but for some reason the fridge light keeps coming on randomly. Ive checked the seals on both doors and they seem fine but it seems like the slightest vibration in the house will kick the light on. Open the garage door light comes on. Tap a countertop light comes on. Idk if something is wrong or if the knock feature is just too sensitive. Overall its a good fridge but it could be improved on.
    Originally posted on lg.com

    Yes, I recommend this product

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    Submitted by JoePusan - 11/10/2018

    Very happy with this purchase. So far everything works perfectly
    Originally posted on lg.com

    Yes, I recommend this product

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    Cannot Connect to WIFI

    Submitted by Wingedone3 - 10/26/2018

    Ive looked everywhere and the InstaView Door WIFI feature is different than my Side by side because I dont have a swipe or a settings option directly on the refrigerator. Ive entered in every passcode advised through searching and still no connection. Would like to see correct or more understandable instructions please.
    Originally posted on lg.com

    Yes, I recommend this product

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    Lots of space

    Submitted by SLuz - 10/22/2018

    I bought this refrigerator three weeks ago and Im so happy Great space and wonderful features
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

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