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    5.5 cu.ft. Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology

    Model # WT7900HBA

     4.0 out of 5 (71 Reviews)

    Rebate Tag

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    Appliances you can count on

    LG top load washers have been rated by Consumer Reports.


    A Smarter Way to Wash

    6Motion™ Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.


    AAFA Certified LG Washers

    LG washers with the Allergiene™ Cycle use the power of steam to remove over 95% of pet dander and dust mites.


    Think you can't do laundry on the go" Think Again.

    Expand the limits of your laundry room with the LG ThinQ® app. Select a cycle, start or stop the wash and get notifications about when your laundry will be done, all from your smartphone. It even works with the Google Assistant and Amazon Alexa, so you can manage your laundry with simple voice commands.


    Fit More in Every Load

    With the largest capacity in its class* (5.5 cu.ft.) there's room to do more laundry in fewer loads.


    Water Plus - Whenever You Choose

    The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.


    ColdWash™ Technology

    Using the cold cycle on your washer doesn't have to mean compromising. ColdWash™ technology uses cold water and enhanced washing motions to penetrate deep into fabrics, giving you cold water savings with warm water performance.


    A Powerful yet Gentle clean in 29 min*

    A powerful jet spray, plus the tub and motor that rotate independently and in opposite directions, creates a powerful water flow that causes garments to rub against each other throughout the cycle for enhanced washing performance.

    Features:

    • 5.5 cu.ft. Mega Capacity
    • TurboWash3D™ Technology
    • 6Motion™ Technology
    • Allergiene™ Cycle / AAFA Certified
    • ThinQ® Technology
    • Water Plus

    From the Manufacturer

    Interactive Tour

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    SUMMARY
    Series LG
    Type Top Load Washer
    Energy Star Qualified Yes
    Capacity (cu.ft.) 5.5 cu. ft.
    Matching Electric Dryer DLEX7900BE
    Matching Gas Dryer DLGX7901BE
    Color Black Steel
    CAPACITY
    Capacity 5.5 cu. ft.
    APPEARANCE
    Intelligent Electronic Controls with Dual LED Display Yes
    Touch Buttons Yes
    Electronic Control Panel with LED Display Yes
    Dial-A-Cycle™ Yes
    ENERGY
    ENERGY STAR® Most Efficient 2019 No
    ENERGY STAR® Most Efficient 2018 No
    ENERGY STAR® Qualified Yes
    CEE Tier 1
    IMEF 2.76
    IWF 3.2
    WASH PROGRAMS
    No. of Programs 14
    Wash Programs Normal, Heavy Duty, Bedding, Deep Wash, Sanitary, Allergiene, Bright Whites, Pre Wash+ Normal, Delicates, Perm Press, Towels, Speed Wash, Waterproof, Downloaded
    WASH OPTIONS
    No. of Options 15
    Options Steam, Soak, Extra Rinse, Add Garments, Delay Wash, Control Lock, Water Plus, ColdWash™, Rinse+Spin, Spin Only, StainCare, Tub Clean, Signal, Remote Start, Wi-Fi
    No. of Wash/Rinse Temps 5
    Wash/Rinse Temps Extra Hot, Hot, Warm, Cold, Tap Cold
    No. of Spin Speeds 5
    Spin Speeds Extra High, High, Medium, Low, No Spin
    No. of Water Levels Automatically adjusts to the size of load
    No. of Soil Levels 5
    FABRIC CARE FEATURES
    TurboWash™ Yes
    TurboWash® Technology Yes
    Steam Technology Yes
    Sanitary Cycle (Steam) Yes
    Allergiene™ Cycle Yes
    SmartRinse™ Jet Spray System Yes
    ColdWash™ Option Yes
    SenseClean™ System Yes
    CONVENIENCE FEATURES
    SlamProof™ Lid Yes
    TrueBalance™ Anti-Vibration System Yes
    SmartDiagnosis™ Yes
    3-Tray Dispenser Yes
    LoadSense Yes
    Status Indicator(s) Yes
    End of Cycle Signal Yes
    Child Lock Yes
    Auto Suds Removal Yes
    Forced Drain System Yes
    Add Garment Indicator Yes
    Internal Water Heater Yes
    LoDecibel™ Quiet Operation Yes
    Leveling Legs Yes
    NFC Tag On No (WiFi)
    WiFi Connectivity Yes
    THINQ® SMART FEATURES
    SmartDiagnosis™ Yes
    NFC Tag On No (WiFi)
    WiFi Connectivity Yes
    Remote Start and Cycle Monitor Yes
    Energy Monitoring Yes (WiFi)
    ThinQ® Yes
    MOTOR AND AGITATOR
    Motor Type HEDD
    Max RPM 950
    Axis Vertical
    MATERIALS AND FINISHES
    NeveRust™ Stainless Steel Drum Yes
    NeveRust™ Stainless Steel Washplate Yes
    POWER SOURCE
    Ratings CSA Listed
    Electrical Requirements 120V @ 60Hz.
    DIMENSIONS
    Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/4" H with lid open)
    Carton (WxHxD) 28.9" x 31" x 47.2"
    Weight (Product) 134
    Weight (Carton) 140.9
    LIMITED WARRANTY
    Parts and Labor 1 Year
    Direct Drive Motor 10 Years
    Drum 3 Years
    UPC CODES
    UPC 048231015462

    LG Appliance Bundle Savings Rebate

    • Rebate Ends: 5/19/2021
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    • Description: Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 6/18/2021.
    • Download Rebate Form

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    4.0

    out of 5 (71 Reviews)

    77% of reviewers recommend this product.

    Better than expected

    Submitted by Mr Ray - 12/27/2020

    Very pleased this machine has been a solid performer.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
    • Value:

    Enormous and quiet

    Submitted by Luis7 - 12/26/2020

    I have a large family and we have to do laundry almost every day. This washer has been doing its job with no issues and very quietly.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
    • Value:

    Great machine doesnt waste water very good washer

    Submitted by Ronlee - 12/26/2020

    I bought this machine a few months ago and made a great purchase
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
    • Value:

    Great washer

    Submitted by JJ in WI - 12/20/2020

    Wi-Fi features are something you dont think you will use but cant imagine being without them now Top of the line and live LG.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
    • Value:

    Large capacity

    Submitted by DeeDee 451 - 12/13/2020

    Im still getting used to this kind of machine. I wish I could open the lid after it starts if I forget to put something in. It can handle a huge load and king sized quilts are no problem. I like the steam feature for a few items. It has very long cycles for towels and normal loads of more than an hour so I usually use the permanent press load for most everything. The agitation is so different than what I had I questioned the clothes mixing and cleaning enough.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
    • Value:

    Awesome features

    Submitted by Jim98 - 12/13/2020

    Purchased a few months back and is ecstatic with the product. Replaced a Kenmore washer. LG has many more features bigger tub allows to wash blankets and comforters together quickly. Sleek features make nice addition to laundry room. Easy to use control pane. Notification when washer done is another great feature. This is my first lg appliance but I will certainly purchase more in the future.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
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    Best Washer Ever

    Submitted by Cheryl45 - 12/12/2020

    I bought this washer eight months ago now look forward to wash day. It has a huge capacity and is very deep but Im 5ft 7 inches tall and I dont have any trouble getting clothes from the bottom. I read the entire manual and referred to it often at first since there are so many options for doing a load of wash. The panel looks a bit daunting but everything is simple and direct. I like that I can set it for a presoak and I can select extra water. I use pods and find that just put one into the bottom of the tub and then load the clothes right on top of it. Even large loads come out clean with just one pod. If I want a liquid brightener I pour a little into the liquid detergent dispenser drawer before starting the load. I usually was very large loads but the washer automatically senses the size of the load and fills accordingly. I have not had a single dissatisfaction with this washer. Its by far the best Ive ever owned. And its beautiful too Im not techno savvy so havent used the WiFi feature.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
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    Great washer

    Submitted by Countryboy26 - 12/12/2020

    Ive been wanting this washer and dryer set for a long time and finally had the opportunity to buy it I love how it gets the clothes so clean and love the option of t different download features
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

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    • Quality:
    • Value:

    Great number of features / cleans so well

    Submitted by Rmondell - 12/11/2020

    I can feel how much softer the cotton is after washing in this machine
    Originally posted on lg.com

    Yes, I recommend this product
    • Features:
    • Quality:
    • Value:

    I absolutely Love doing laundry

    Submitted by apriln30 - 12/11/2020

    Im not joking when I say that I love doing laundry now that I have this LG washer and Dryer. It does a awesome job at cleaning the clothes. I love that you can add water if you want anytime throughout the load. Turbo wash is my ultimate favorite setting to use it really moves the clothes around the tub getting them clean. Not only is the washer Huge its gorgeous. The Dyer has been just as great. The steam option is something that you didnt know you needed in your life. So great to freshen up or get some quick wrinkles out. It dries perfectly. I love the 2 way door opening as well.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

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    Not impressed

    Submitted by Nickname22 - 12/11/2020

    I bought the washer with all the bells and whistles thinking I will never have to go to a laundromat to have my comforters or bedspreads washed Im very disappointed on how the balance feature works. When the service person came out on one visit he said even though it advertises that its a good washer you cant put anything in it that will disrupt the balance I paid a lot of money for this high end washer Im extremely disappointed
    Originally posted on lg.com

    No, I do not recommend this product

    Gift box Incentivized Review

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    Amazing washer

    Submitted by MelMel2020 - 12/11/2020

    This washer has been incredible. We got this washer because our other brand washer blew up This washer is huge washes the clothes cleanly is quiet has many washing options. Love the connection to the LG app and the notifications when the cycle is done.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

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    Love it

    Submitted by Asonofmom - 12/9/2020

    We truly love this washer. It is our first washer that we purchased as a married couple and we love the many features it has and the size of load we can put. The feature to notify us through the app when a load is complete is a great addition as well. The only downside weve had is right after the first year where the door latch seemed to have issues To the point it stopped working. Good thing we purchased an extended warranty otherwise we wouldve been stuck with having to pay repairs. Other than that only issue its been doing great.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

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    Meets my high expectations

    Submitted by Laura97 - 12/7/2020

    Washes really well clothes do not get twisted. Mostly very quiet. The soap dispenser retains water after the load is done. Chrome-plated lip of the lid retains finger prints.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
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    Great washer dryer

    Submitted by Lindy1960 - 12/7/2020

    I really enjoy this washer. The large size tub actually cleans the clothes better I love all the washer dryer options. I would definitely recommend this washer dryer.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
    • Value:

    Huge capacity

    Submitted by Detroit V - 12/6/2020

    Well its been almost a year and I have a love-meh relationship with this washer. I love the capacity Im meh with the resulting depth that has me on tiptoes to empty it. Also meh is that sometimes clothing doesnt get completely wetted in a regular wash cycle. Last meh is that the motherboard died fortunately while still under warranty. Given covid service was reasonably fast and the tech they sent was terrific. Im more worried about how long this has post-warranty before something goes. The WiFi feature isnt useful for me but maybe I havent figured out how to use it to advantage. I do like the little song it plays when its finished with the cycle. And overall its done well especially since I do at least 2 loads every day.
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

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    What a great Washer

    Submitted by Jan M - 12/3/2020

    The LG washer is terrific. It gets clothes really clean and it is enormous so you can wash big bedding easily
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

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    • Quality:
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    So far worse washer Ive ever purchased

    Submitted by Marc325 - 12/3/2020

    I had this washer delivered and installed in august 2020 and so far had to have a new pump replaced and now a motherboard in less then 90 days of having this washer. I do not recommend this washer. And there customer service stinks
    Originally posted on lg.com

    No, I do not recommend this product

    Gift box Incentivized Review

    • Features:
    • Quality:
    • Value:

    Best Washer ever

    Submitted by PCK53 - 12/2/2020

    We love LG products. We bought this one so we wouldnt have to go to laundromat to wash our comforter. This tub is so large it could almost hold two. It is so quiet and does a great job on all clothes. We are so happy .
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

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    I love the top load. Its large enough to throw ma

    Submitted by Grandma t - 12/1/2020

    I was skeptical at first with LG. After reading recommendations I went forward and purchase the wash machine
    Originally posted on lg.com

    Yes, I recommend this product

    Gift box Incentivized Review

    • Features:
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    terrible gearbox noise ON TWO MACHINES

    Submitted by Stinky clothes thx 2 LG - 10/31/2020

    Bought matching set first washer made it 2 washes then a horrible gearbox grinding sound best buy brought another one same issue after 2 wash. B/C of covid very few options for alternative trying 1 more time with another exchange hope it works. This will be 3rd washer in 14 days. BUYER BEWARE AND BUY AN EXTENDED WARRANTY.
    Originally posted on lg.com

    No, I do not recommend this product
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    Noisy machine for the price

    Submitted by Karen412 - 10/5/2020

    Machine was delivered in early July. Im very disappointed in the noise level of this top of the line machine. I think the insulation was forgotten when they manufactured this unit. I had a less expensive LG model that I lost in hurricane Florence that was much quieter than this more than twice as expensive model. Also the instruction manual was very lacking. It tells nothing about the cycles on this machine and how to use them. Very frustrated Friends sister has this model and she said you couldnt even hear it running.
    Originally posted on lg.com

    No, I do not recommend this product

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    Noise like loose bearings when motor is working

    Submitted by Ashour - 9/3/2020

    We bought this washer as part of a washer/dryer combo from Costco.com because our laundry closed is kind of tight and this was the best option that would fit. They were delivered on August 18th and as soon as we started using them we started hearing a very weird high-pitches noise that I can best describe as loose bearings. We called LG support and a technician came to our home heard it looked us in the eye said this is normal and left. I cannot believe LG or any company for that matter would make a product that normally makes a noise like this. We can hear it all the way in the living room and its driving us crazy. I cannot believe this sound is normal so Im attaching a video so someone can tell me if it is.
    Originally posted on lg.com

    No, I do not recommend this product
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    I HATE this washing machine

    Submitted by KrensSmith - 8/8/2020

    I have been fighting with this machine for over 2 years. It doesnt use enough water despite Water Plus. It takes FOREVER to wash a load of clothes. Bottom line it does not do the job DO NOT BUY THIS MACHINE
    Originally posted on lg.com

    No, I do not recommend this product
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    Beach sand failure

    Submitted by jkc1 - 6/15/2020

    Used this washer after going to the beach. It failed this test. When the load was done sand spread to other clothes. The laundry basket I used after the load had sand at the bottom. Sand was left in the washing machine tub. I ran the clean tub cycle. Still sand was at the bottom. This is the first washing machine Ive ever owned that can not handle sand. LG if you have any advice for washing sandy clothes in your machine let me know? Right now I feel like I want a refund.
    Originally posted on lg.com

    No, I do not recommend this product
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    LG is AWESOME

    Submitted by Coolchick45 - 3/19/2020

    I bought both the top loading washer and dryer as a set two months ago now. I highly recommend both.
    Originally posted on lg.com

    Yes, I recommend this product

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    Amazing features

    Submitted by Gary gmoneylover - 3/19/2020

    This has made me feel so much safer with the covid19 virus epidemic I have sanitizing features
    Originally posted on lg.com

    Yes, I recommend this product

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    The WT7900HBA does it ALL

    Submitted by steveko - 3/18/2020

    We have Purchased the WT7900HBA with the hopes that the machine would preform half as good as you say. It is an exceptional piece of machinery that preforms . It senses how much water is needed per individual load and how long it needs to run . The clothes have come out of the wash cleaner than any washer we have used in the past LG you have done it again
    Originally posted on lg.com

    Yes, I recommend this product

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    Bad motor on 2nd machine

    Submitted by TWL35 - 3/16/2020

    Delivery from Costco where they tore my wallpaper. Then have received 2 machines that are defective with a grinding sound in the motor that is a known issue identified in their TN plant 3 months before mine was delivered.
    Originally posted on lg.com

    No, I do not recommend this product

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    Water Level Is A Significant Problem

    Submitted by swanson454 - 3/12/2020

    Regardless of what type of wash is selected the water level never rises above 1/2 to 3/4 of the level of clothes. This results in the machine struggling to move the clothes in the wash and rinse cycles. The only solution is to monitor the washer when filling and selecting additional water at least once in the beginning and then again once the wash process starts. We had an LG front washer prior to this unit and we would prefer it to this one as our water usage has risen significantly.
    Originally posted on lg.com

    No, I do not recommend this product
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    Excellent Large Capacity Washer

    Submitted by ERos - 3/12/2020

    We replaced our old Sears front loader washer with this top loader LG. I have to admit I didnt realize how large the capacity is. We are empty nesters and the requirement for large capacity isnt all that important. Nonetheless we like the new machine and its functionality. It is fairly quiet and does an excellent job on our clothes towels etc.
    Originally posted on lg.com

    Yes, I recommend this product
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    Nice and big

    Submitted by Tss1964 - 3/4/2020

    Love this washer king size comforter fits and gets clean
    Originally posted on lg.com

    Yes, I recommend this product

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    Nice Machine - Great Capacity

    Submitted by HarryHo - 2/27/2020

    Had about a month. Seems to work quite well in cleaning. Suffers from inability to simply control. New computerized washers have a door lock that inhibits changes once a cycle selection is made. The ability to long soak with extra water and special soak solution is gone. Tub capacity is amazing but you need long arms to reach inside after washing. Consumers ought to be allowed more ability to alter machine operation - manually unlock except when unsafe select personal cycle details. Those issues seem to existing on all newer machines.
    Originally posted on lg.com

    Yes, I recommend this product
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    AMAZING

    Submitted by TylerBecky - 2/20/2020

    This washer can do it all. It is an amazing machine and cleans extremely well
    Originally posted on lg.com

    Yes, I recommend this product
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    Great Washing Machine

    Submitted by Angel Mae - 2/18/2020

    We replaced our Whirlpool washing machine with an LG and we are very impressed with it. It hold a lot of laundry making our chore a cinch to get done. Its relatively quiet and its easy to use. We will be replacing our old dryer with a new LG dryer and cant wait
    Originally posted on lg.com

    Yes, I recommend this product

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    Work great until it died

    Submitted by Gbigs - 2/14/2020

    I bought this washer 5 months ago and suddenly 5 days ago it died. No error message no warning- went to turn it on after previous cycle had finished and nothing happened. Had no problems whatsoever prior to this happening. Per technician the control panel needs to be replaced. He said he had to order directly from LG but was unsure if the part was even available because the appliance is so new. I have contacted LG and the contracted repair company several times since to check on shipment status of the part and all they can tell me is that the replacement part is in research and it can take up to 10 days to determine if it will be available. I asked for a replacement machine and they said it has to be determined that the washer is irreparable prior to replacing. It is currently dead with no replacement part so I am confused as to why that is not considered irreparable. I have never purchased an LG product before and probably never will again. This should never happen to an appliance this new. Do not buy Save yourself the headache money and inconvenience
    Originally posted on lg.com

    No, I do not recommend this product
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    Great features and large tub able to do larger lo

    Submitted by Kb77 - 2/8/2020

    Bought about three week ago enjoy larger tub . We went back to top loading versus front load.
    Originally posted on lg.com

    Yes, I recommend this product

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    Submitted by bye bye - 2/4/2020

    I really like the product because it has good quality
    Originally posted on lg.com

    Yes, I recommend this product

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    Break in 10 days

    Submitted by rajat tandon - 1/14/2020

    I have bought 2 of these everyone broke in 10 days washer makes a loud sound and stop working like grinding noise. It takes 4 to 6 weeks to get a repair man to come and looks pathetic service
    Originally posted on lg.com

    No, I do not recommend this product

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    Amazing

    Submitted by Morpheusx - 1/8/2020

    I bought this a few weeks ago. I love the large loads. I have done 2 queen size blankets at the same time. In a different load I washed 4 standard sized pillows and some random white t shirts. I was a bit skeptical of having a washer without an agitator because I have heard stories from others that their clothes dont get clean but I really wanted a large washer and prefer a top loader. I had read reviews of dozens of machines and after reading the consumer reports on this model I set my sights on this one and have no regrets. Best standard warranty in the business one of the largest capacities possible super quiet and an excellent wash.
    Originally posted on lg.com

    Yes, I recommend this product

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    Top tier performance

    Submitted by Badjob503 - 1/6/2020

    What an excellent piece of machinery. The large drum washes my families clothes in one cycle and is super quiet. The only thing lacking is a light to match the dryer
    Originally posted on lg.com

    Yes, I recommend this product

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    Worse customer services and worse washer and dryer

    Submitted by Lilyd - 1/2/2020

    Teo months after we bought the washer and dryers my washer died on us We contact LG and worse customer service ever the lady told my husband the what we did and maybe was our fouled and after we explained she told us the expected for repair menstayed home and he cancel the appointment. He re schedule for three days later and he came checked the washer and told my son the mother load wasnt working and he will request the parts This happened on the 19th of December and we decided after Two weeks the see when they coming to fix the washer The lady at the repair place told us the on the same day they contact LG letting them know about the part And the lady told us the part was not longer available and she send the report to LG and we never got any call or email from the LG company Now two weeks later and still waiting for LG to decide if they can approve the replacement of our washer Pay lot money and died two months after we bought it Please get other kind this people arent professional and they make you feel like is your foul
    Originally posted on lg.com

    No, I do not recommend this product
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    Great Washer

    Submitted by Mzbreezy - 12/31/2019

    Cleans really good plenty of washing options and super easy to use. Love that it pairs with the dryer and automatically tells the dryer which drying option to use. Only drawback so far was setting it up on my network was tedious.
    Originally posted on lg.com

    Yes, I recommend this product

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    Submitted by Ladybug67 - 12/30/2019

    The features on the LG washing machine is what I really like and have been looking for for some time.
    Originally posted on lg.com

    Yes, I recommend this product

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    LG washer

    Submitted by Pankaj Darji - 12/11/2019

    I cant believe it. It works so good. The washes are amazing. I am getting everything LG now. Me and my wife decided we will get an LG TV. AND much more.
    Originally posted on lg.com

    Yes, I recommend this product

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    Wrinkles 100 of your clothes

    Submitted by Huskergirl - 12/1/2019

    Ive had this washer for 2 months and I cant stand it. Everything ends up in one big wad that you have to untangle. Worst than that everything is terrible wrinkled. Do not buy this washer.
    Originally posted on lg.com

    No, I do not recommend this product

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    GREAT WASHER

    Submitted by TOM cat - 11/11/2019

    Great washer only had for 3 weeks but can not say enough how nice it work
    Originally posted on lg.com

    Yes, I recommend this product

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    Overall great washer

    Submitted by Jmsmom - 11/7/2019

    My last LG washer lasted 9 years. My new one replaced it. This new one does a great job of cleaning the clothes. Overall im extremely happy with it. I didnt give it 5 stars because it seems a little noisy when it balances the load at the beginning of the cycle. My old LG washer was quieter.
    Originally posted on lg.com

    Yes, I recommend this product

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    Awesome features/washing WiFi hard to set up.

    Submitted by Cleanliness freak - 11/7/2019

    I own this washer for a month and overall I am pleased with the quality and performance. It is huge quiet it offers many cycles including the soaking it allows customization of the cycle by features like Water Plus add more water for better performance and Extra Rinse to remove any detergent residue from the clothes. I also like that it tells exactly how long the cycle will take. The only washing issue I had was with dawn pillows apparently they become so heavy that the washed struggles with the spin speed and stops but still this is towards the end of the rinse phase it washed them well. My issues with the washer are as follows: 1. The washers outside water drain hose is VERY short. It created a problem with installation as the Home Depot phone team could not recommend the correct extension and the washers drain hose was too short to make the washer operational. Phone reps had no clue LG phone reps the same. I had already signed the paper that I accepted the washer and I was left completely on my own. The service on both Home Depot and LG was awful as they did not know how to solve the short drain hose issue. My husband went to home depot and bought 8 ft EVERBILT Corrugated Washing Machine Discharge Hose. Then he fixed the issue. Why neither Home Depot nor LG could recommend that is beyond me. They should encounter this issue often. Needless to say a professional plumber will charge heftily for solving this problem. 2. The manual on arrival is too short. You have to go online and download a complete one with valuable advice. 3. WiFi function was very difficult to set up. The signal in the basement was not strong enough so we got a booster. Only after configuring it it turned out that the washed WiFi only accepts 2.4 GHz Wi-Fi band but not the modern 5 GHz. We had to reconfigure the booster. Then the setup is still very convoluted with having to enter a meaningless passwordetc. We had to do the Google search and find a YouTube customer film on how to do it. LG manual does not give all these details. After all was set and the WiFi connection between the washer and the app was established it was still not clear how to start the WiFi you have to press and hold the Remote Start button for some time after starting the washer and choosing the cycle. It took a housewife and two men in the house to make it all work. I dont know how a regular housewife can surmount these issues and complications. Overall this WiFi function is good but very difficult to set up. When the WiFi feature is set up it gives updates on your phone regarding the cycle via the installed ThinQ app. 4. The stainless steel tub is nice but the plastic trays for the detergent and softener and their holder look cheap and its hard to remove/insert them back without fear of breaking them. They do not impress as durable. However you have to take them out so that the washer can dry before the next use per instructions. Given these pros and cons I highly recommend to research the product suitability especially the drain hose length issue. If its insufficient for your home a plumber services could be an additional expense. And if you plan to rely on using the WiFi function be prepared for considerable difficulty in setting it up.
    Originally posted on lg.com

    Yes, I recommend this product
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    Great Appliance

    Submitted by whit23 - 11/6/2019

    I bought my washer a month ago and I love it I love how big the tub part is inside
    Originally posted on lg.com

    Yes, I recommend this product

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